Help and Answers

HELP: I've Forgotten My Password
Don't worry - it happens to us all!  If you need to reset your password: 1) Go to mymobiletickets.com (or the relevant usual web address if your op...
Sun, 2 Jul, 2017 at 7:05 PM
HELP: My Ticket is Security Locked
Your ticket may get locked when we detect that it is possibly being accessed on a device different from the one it was originally activated on.  This can al...
Thu, 14 Sep, 2017 at 3:41 PM
HELP: Do I Need to be Online to Use My Ticket?
When you first activate and download your ticket or multi-buy credit, you will need to be able to connect to the Internet on your phone (using Wi-Fi or mobi...
Thu, 14 Sep, 2017 at 3:47 PM
HELP: Do You Have an App to Download to My Phone?
The My Mobile Tickets application runs in your phone's browser as a Web Application, therefore it will run on most smartphones. You can access the ...
Mon, 18 Sep, 2017 at 8:09 PM
HOW TO: Access and Download Your Ticket to Your Phone
There are several ways you can download your ticket to your mobile phone. Select the option that is best for you: Log into your account on either a phon...
Thu, 14 Sep, 2017 at 3:40 PM
HOW TO: Reload Your Ticket to the Latest Version
When your ticket has been updated or changed, the new details may not automatically show when you access your ticket again.  This is because tickets can be ...
Thu, 14 Sep, 2017 at 3:41 PM
INFO: What is the Word Shown on the Ticket?
On tickets from certain operators, you may find that there is a word at the top of the ticket, as shown in the image below.  The word will change each day, ...
Thu, 14 Sep, 2017 at 4:41 PM